Privacy Policy
This Privacy Policy explains how RavUriq collects, uses, shares and protects personal data when you use this website or interact with us.
1. Data Controller
- Brand
- RavUriq
- Legal company
- Jinan Taiyuan Qianxin Information Consulting Co., Ltd.
- Registered address
- Unit 9002, Building 6, Xinghang Plaza, Intersection of Qingfeng Road and Kaiyuan Road, Lixia District Jinan City Shandong Province 250000 China
- Country
- China
- Privacy contact
- privacy@ravuriq.com
2. Personal Data We May Process
- Identity and contact information you provide.
- Order, billing, delivery and transaction information.
- Customer-service communications.
- Technical information such as device, browser, IP address, logs and security data.
- Cookie and preference data where applicable.
3. Why We Process Data
- To perform and manage purchase contracts.
- To process orders, delivery, returns, exchanges and refunds.
- To respond to customer service requests.
- To prevent fraud and protect the website, users and transactions.
- To comply with legal and regulatory obligations.
- Where required, to process optional activities based on consent.
4. GDPR Legal Bases
Depending on the activity, processing may rely on contract performance, compliance with a legal obligation, legitimate interests, or consent. Where processing relies on consent, you may withdraw that consent at any time without affecting processing carried out before withdrawal.
5. Orders and Payments
We process order information to fulfil purchases, provide customer service and administer returns or refunds. Payments are processed through Stripe. Payment providers may process payment information under their own terms and privacy notices.
6. Service Providers
We may use service providers for functions such as hosting, payment processing, order fulfilment, delivery, communications, security and technical support. They may process personal data only as necessary for their services and subject to applicable data-protection requirements.
7. Cookies
Cookies and similar technologies may be used for necessary site operation, preferences, analytics or advertising/marketing where enabled and where legally permitted. See our Cookie Policy for category details and consent choices.
8. International Transfers
Where personal data is transferred internationally, we use transfer mechanisms and safeguards required by applicable law. The exact mechanism can depend on the service provider, destination and circumstances of the transfer.
9. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including contract administration, legal obligations, dispute handling, fraud prevention and security. Retention periods may vary by data category.
10. Your Data Protection Rights
Subject to applicable law, you may have rights of access, rectification, erasure, restriction, data portability, objection and withdrawal of consent. You may also have the right to lodge a complaint with a competent supervisory authority.
To exercise a privacy or GDPR-related right, contact privacy@ravuriq.com.
11. Security
We use reasonable organizational and technical measures appropriate to the nature of the data and processing. No method of transmission or storage can be described as absolutely or guaranteed secure.
12. Children
Our services are intended for ordinary ecommerce use. Where applicable law imposes additional requirements for children’s personal data, those requirements prevail.
13. Changes and Contact
We may update this Privacy Policy from time to time. The Last Updated value above identifies the current revision. For privacy questions, contact privacy@ravuriq.com.
